FAQs

Who can apply for a guaranteed phone contract?

Anyone who is a UK resident, of legal age and has a bad credit score is eligible to apply for a guaranteed phone contract. Talbot Phones caters specifically to customers who can’t avail a plan from major carriers.

Do I need to be employed to apply?

Yes, you need to be employed with proof of income to be eligible for a guaranteed phone contract. Talbot Phones, however, is also flexible with our terms. If you are self-employed but can provide proof of income, you are free to apply for a guaranteed phone.

Do you run credit checks?

We don’t run credit checks. No matter your credit score, you’re sure that you can find a suitable phone deal with Talbot Phones. Without the credit check requirement, we are also able to guarantee same day approval.

Are your phone deals really the best in the market?

With the help of our partners, Talbot Phones is able to promise our customers only the best deals on guaranteed phone contracts. We offer competitive rates and a wide selection of mobile phones customers can choose from.

What are the requirements when applying for a guaranteed phone?

To ensure fast approval, Talbot Phones set of requirements for customers are very basic and simple. You just need to be of legal age with proof of income to apply. There’s no need to worry about your credit score because Talbot Phones don’t run credit checks on our applicants. Even if you have a history of CCJs or defaults, you can count on us to offer you a cost effective solution to your phone contract needs.

Can I upgrade my contract phone package?

Yes, you can upgrade your contract phone plan provided that you meet the eligibility criteria. To upgrade, you should be hooked to your current plan for at least 12 months. You are also required to be a good payer, which means you should have a history of paying your monthly fees on time.

Do you have hidden fees?

All hidden fees or associated charges to our contract plans are disclosed prior to approval. You may also find more details on said fees by calling customer service or by reading the small print.

Can I apply for the latest high-end handsets?

Ideally, customers with bad credit are recommended to choose cheaper or low cost handset options. This is so your monthly fee will be at a more manageable rate. Talbot Phones, however, still offers the latest high-end handsets as part of our collection. You may apply for the phone that you want but approval is rarely guaranteed.

Do you guarantee 100% approval rate?

At Talbot Phones, we boast about our high approval rates. While we don’t guarantee 100% approval, we can say that we have one of the highest approval rates in the market. So long as you heed our recommendations when it comes to your guaranteed phone contract choice, you can expect to get approved fast.

When can I receive my handset?

Once approved for a phone contract, you can expect to receive your handset within 24 to 48 hours.